Terms of service

Welcome to ABF Trading. By accessing our website, purchasing products, or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or making a purchase.

1. Company Information

ABF Trading is a home appliances and electronics retailer based in Lebanon, offering products and services including, but not limited to:

  • Air conditioners (AC)
  • Refrigerators
  • Washing machines
  • Televisions
  • Microwaves
  • Freezers
  • Gas and electric cookers
  • Home appliances and encastrable products
  • Delivery and installation services

Orders may be placed through our website, physical store, or WhatsApp.

2. Acceptance of Terms

By using our website or placing an order with ABF Trading, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

3. Products and Availability

We strive to ensure that all products displayed on our website are described accurately. However:

  • Product images are for illustrative purposes only.
  • Product specifications, colors, pricing, and availability may change without notice.
  • Availability of products is subject to stock.

ABF Trading reserves the right to modify or discontinue products without prior notice.

4. Orders and Purchases

Customers may place orders through:

  • The ABF Trading website
  • Our physical store
  • WhatsApp communication

Once an order is placed, ABF Trading may contact the customer to confirm product details, delivery information, and availability.

ABF Trading reserves the right to refuse or cancel any order due to pricing errors, stock limitations, suspected fraud, or incorrect information.

5. Pricing and Payment

All prices displayed are in the applicable local currency unless otherwise stated.

Payment Method

ABF Trading currently accepts:

  • Cash on Delivery (COD)

For purchases made through the website, no deposit is required unless otherwise agreed for special circumstances.

6. Delivery Services

ABF Trading provides delivery services within applicable service areas in Lebanon.

Delivery times are estimated and may vary due to:

  • Traffic conditions
  • Weather conditions
  • Product availability
  • Operational circumstances

Customers are responsible for providing accurate delivery details and ensuring accessibility to the delivery location.

Additional charges may apply for difficult access locations or special handling requirements.

7. Installation Services

ABF Trading offers installation services for selected products, including air conditioners and applicable appliances.

Installation services may require:

  • Proper electrical setup
  • Suitable installation conditions
  • Customer access to the installation location

ABF Trading reserves the right to refuse installation if safety conditions are not met or if the location is deemed unsuitable.

Additional installation-related requirements or materials may incur additional charges.

8. Return Policy

All sales are final.

Products purchased from ABF Trading cannot be returned or exchanged, except in cases required by applicable Lebanese law or if the product is found to have a manufacturer defect covered under warranty.

Customers are encouraged to verify product specifications and measurements before purchase.

9. Warranty

All products sold by ABF Trading include a one (1) year warranty.

Warranty coverage applies to manufacturing defects and is subject to the terms and conditions of the applicable manufacturer or supplier.

The warranty does not cover:

  • Physical damage
  • Improper use or misuse
  • Unauthorized repair or modification
  • Damage caused by electrical issues, negligence, accidents, or improper installation by third parties

Customers may be required to provide proof of purchase to claim warranty services.

10. Limitation of Liability

ABF Trading shall not be held liable for indirect, incidental, or consequential damages arising from the use of products or services purchased from us.

Our liability shall be limited to the amount paid for the purchased product, where applicable under law.

11. Website Use

Users agree not to:

  • Misuse the website
  • Attempt unauthorized access to website systems
  • Submit false information
  • Engage in fraudulent or unlawful activities

ABF Trading reserves the right to restrict access or terminate service for misuse.

12. Privacy

Customer information collected through our website, WhatsApp, or in-store purchases will be handled responsibly and used only for order processing, communication, and service purposes.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Lebanon.

Any disputes arising from these terms shall be subject to the jurisdiction of Lebanese courts.

14. Changes to Terms

ABF Trading reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website following updates constitutes acceptance of the revised terms.

15. Contact Information

For questions regarding these Terms of Service, orders, delivery, or warranty support, please contact ABF Trading through our official store channels or WhatsApp.